And all the men and
women merely players;
Entrances and Openings
Powerful speakers start powerfully and Aung Sang Suu Kyi is a powerful speakerLike an actor any presenter must make an entrance on stage, You must prepare and rehearse your opening so that you look at your audience, not at your notes, as you deliver it.
Greet your audience with a smile and a friendly greeting as
you introduce yourself.
Then make sure that the opening to your presentation is one which grabs their attention.
Before considering a number of different opening techniques which will help you to make an impact right at the start of your presentation, here are two things to avoid:
Then make sure that the opening to your presentation is one which grabs their attention.
Before considering a number of different opening techniques which will help you to make an impact right at the start of your presentation, here are two things to avoid:
- Don't apologise. You may think that it will relax the audience and make you sound friendly, but it will lose you their confidence and their attention.
- Don't use a ‘Title opening’. To start by saying "I'm going to talk to you today about my proposals for the re-organisation of the quality system", is both unnecessary (they probably know that already) and lacking in interest.
Here then are six techniques for ensuring that your opening makes an
impact and holds the attention of your audience:
1. STORY - Memories as uses by Aung Sang Suu Kyi
Audiences enjoy listening to stories but make sure that the story you tell is relevant to them and does not contain too much `I appeal'. Keep it brief and ensure that it offers a smooth link into the Central Theme.
Addressing an audience on 20th June 2012 of distinguished academics and students at Oxford University’s Sheldonian Theatre after collecting her degree, Burmese Opposition leader and Nobel Laureate Ms Suu Kyi said: ( Notice also the use of the rhythmic patter of threes * throughout this opening)
“Today, many strands of my life have come together: the years* that I spent as a student at St Hugh’s ( her College), the years* that I spent at Park Town as a wife and mother, the years* I spent under house arrest when the University of Oxford stood up and spoke up for me.
“During the most difficult years I was upheld by memories of Oxford. Those were among the most important inner resources, and helped me to cope with all the challenges I had to face.
“The memories were in fact very simple ones: *summer days like these, *reading on the lawn at St Hugh’s or *being in the library not looking at a book but out of the window.”
“These are very precious memories because I had lived a happy life, and this made me understand so much better the young people of Burma who wanted to live a happy life and had never been given the opportunity to lead one.
“When I see the students at Oxford now - and I met some of them at St Hugh’s yesterday – I see myself again as a young student: *carefree, *happy, *nice.”
Well maybe such an emotional start to your presentation is not appropriate let's look at 5 other approaches to opening a presentation powerfully
You
may begin a presentation on the subject of private pensions by asking
"Does anybody know how much a typical loaf of bread costs ?"
"Does anybody know how much a typical loaf of bread costs ?"
Most
people respond readily to a question, provided it is not too involved and is
relevant to them. If you get an answer
to your question, you will have immediately begun to break down the barrier
that can exist between the speaker and the audience.
It
can also be a rhetorical question but the direct question as example above, has
the edge.
This
opening is particularly appropriate for a more formal presentation. Quotations are very popular and you can use
well crafted sayings and phrases to your own advantage.
Quotations can be either
amusing:
"When money is art and working is art good business is the best art of all"
(Andy Warhol 1926-1987 Artist)
Or it may make a serious
point:
"i there's a way to do it better...find it.."
(Thomas A Edison)
There are many dictionaries of quotations available
in libraries and bookshops but always be on the lookout for topical and
relevant quotations which you read or hear on the radio or television. Keep a file for those quotations which you
think could be used in your presentations.
Evidence of people's thirst for
knowledge and for facts is clear in the phenomenal sales of the book "The
Guinness Book of Records". People
remember facts and tell them to others, provided that the facts are easy to
remember and interesting.
·
"
Of the world’s top 250 retailers, 104 have no international
operations at all" according to consultancy Deloittes.
·
"
If Wal-Mart was classified as a country, it would be the
24th most productive country in the world"
A factual opening can be very effective for a technical
presentation. Look for facts about your
business and put them across in an interesting way which will ensure the
attention of your audience.
5. HISTORICAL
This opening is particularly
useful when you are speaking at an annual conference or on an occasion which
marks an anniversary. It shows that you
have done your homework and gives your presentation a sense of occasion.
In a business presentation a historical opening might go like this
"Forty-four Americans have now taken the presidential oath.
The words have been spoken during rising tides of prosperity and the still
waters of peace.
Yet, every so often the oath is taken amidst gathering clouds
and raging storms. At these moments, America has carried on not simply because
of the skill or vision of those in high office, but because We the People have
remained faithful to the ideals of our for bearers, and true to our founding documents.
So it has been.
So it must be with this generation of
Americans."
Opening of Inauguration Speech of President Barack Obama January 2009 after the introductory messages of thanks
·
"
Facebook users upload more than 250 million photos to the
site each day. Sean Parker convinced Mark Zuckerberg to add photo sharing,
which is now the site's most popular feature. Zuckerberg, at first apparently, was
hesitant"
There will be times when you have
to address an audience which may be cynical or even hostile. This technique can help to overcome these
feelings by showing that you are aware of the concerns of your audience.
"I guess a number of you in this audience today must be thinking - how will these new proposals affect your job?"
When using this technique it is imperative that you are right when you
say "I know what you're thinking/ guessing".
This, of course, means that you must have thought carefully about your
audience as part of the preparation of your presentation.
Of course it might be worth asking someone as part of your research ahead of the presentation.
Of course it might be worth asking someone as part of your research ahead of the presentation.
Don't choose an opening just because it seems a good
opening. It must be relevant and you
must link it into your central theme.
CLOSING
Much of what has been said about the opening, applies also to the closing
of your presentation. Here is a time
when the attention of your audience will be at a peak. Your task is to capitalise on that and not
waste a golden opportunity. You need to leave the audience considering your most
important message.
All too often this is what presenters do. They signal the close by saying "... and my final point is
..." or "and in conclusion I would just like to
say ..."
The
problem with these types of closing is that when the audience receives the signal they
may start packing their briefcase, start checking emails on their smart phones wondering whether they can catch an earlier
train etc.
You run the risk of losing their attention at what should be the most critical part of your presentation.
You run the risk of losing their attention at what should be the most critical part of your presentation.
If you can be skillful and use an effective closing technique, you will
find that you close the presentation with confidence, knowing that you have a
well prepared and appropriate close which will bring the presentation to a
successful conclusion.
Once again, eye contact is essential at this
stage. As you deliver your close, look
at the audience, not at your notes, and let them see your sense of purpose and
your sincerity. This is the impression that they will take away with them.
Experiment with these closing techniques:
1. QUESTION
This
may be either a direct or a rhetorical question. If you posed a question at the opening of
your presentation you may return to that question:
·
"Wouldn't you agree that
your retirement would be more enjoyable if you did not have to rely solely on
you pension?"
A
major benefit of this technique is that your audience will leave your
presentation still considering the question you posed.
2. QUOTATION
On closing, a quotation can be used to summarise your presentation.
On
the subject of training you might quote Usain Bolt " Training gives us an outlet for suppressed energies created by stress and thus tones the spirit just as exercise conditions the body" Usain Bolt Jamaican athlete , three time Olympic gold medallist Bejing 2008
When
using quotations, always write them out on a confidence or cue card and make sure that
you quote accurately. Always attribute
the quotation to its source. Whatever
your subject, greater minds will have considered it previously. Their eloquent words are yours to use to
great effect.
3. STORY
This is an effective closing
technique as you can choose an appropriate story so that you leave your
audience either on a light note, or on a more serious note.
Here is a story told by an HR
manager at the close of their presentation to their staff:
"I recently interviewed a
young man who said he liked the sound of the job but was disappointed that the
salary was less than he received in his previous job. When I pointed out the generous holiday
allowance, he said that the holidays were longer in his previous job. I told him about the car he would get but he
told me he had a bigger and better car in his previous job. Frustrated, I asked him why he left his
previous job. "They went bust"
he told me!"
4. SUMMARY
In technical and sales
presentations you will need to ensure that the audience remembers the main
points of your presentation. The summary
is the best way to do this.
·
"So these are the benefits
which my reorganisation proposals will bring about. First ....."
The summary is so important at the
close of a sales presentation that you should arrange to deal with any
questions from your audience before moving into the summary. In that way you ensure that you end on a high
note which you have prepared.
5. ALTERNATIVE
The alternative close is a tried
and tested sales technique. It works
because it concentrates the minds of your audience on the choices you have
given them and ignores the unspoken possibility of doing nothing. It can however be used in all types of
presentation.
·
"The choice is yours. Do we continue to sell our products in the UK
alone or do we prepare ourselves to meet the challenge of export by entering the emerging "BRIC"
markets?"
·
"Please speak to me or one
of my colleagues at the end of this presentation or alternatively complete the on-line
form and we will contact you within 24
hours."
6. Appeal for help Appeal to ACTION
There will be times, especially
if you seek to inspire an audience, when you must close with a clear call for
action.
A day after her address at Oxford University mentioned at the start of this post with the illustration of a Story opening to her presentation in Oxford, the Burmese opposition leader and Nobel laureate Ms Suu Kyi made an historic address to both houses of Parliament in
Westminster Hall on June 21st 2012 concluded her speech by saying there was a
lot more work to be done before reform in Burma was complete.
S She said: "I would ask that our friends, both here in
Britain and beyond, participate in and support Burma's efforts towards the
establishment of a truly democratic and just society."
"Thank you for giving me this opportunity to address the members of one of the oldest democratic societies in the world. Thank you for letting me into your midst.
My country has not yet entered the ranks of
truly democratic societies but I am confident we will get there before too long
with your help."
In a business presentation it may be that having examined a
number of possible investment opportunities for your senior management, you
have to close your presentation with a clear recommendation of the one you
consider most appropriate.
Or,
having inspired for example your sales team with the details of your new product launch,
you have to tell them "The
preparation has been done, you've told us you like the product, now go out and
sell it as only you can ! ".
If you experiment with these opening and closing techniques you will add
impact and professionalism to your presentations. You will ensure that you retain the attention
of your audience and increase the likelihood of you making a Effective Business
Presentation.
Related Links
Tips to control nerves
at business presentations
Use of VOICE in Effective Business Presentations
Tips on resenting with PowerPoint in business
Presentation Skills
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