|The "Remain standing if you..." game and|
Impact International fun facilitation
at the Topic Taster zone on
Thursday 26th April 2012 at HRD 2012
V.U.C.A. = volitality, uncertainty,complaexity and ambiguity
The short session started with a group icebreaker. The leader got us to play a simple game based on a scheme entertainer Graham Norton uses with his audiences from time to time.
“Remain standing if you are finding yourself selling in markets that seem to be changing constantly and speedily”
“Remain standing if you are selling where there is a lack of predictability in issues and events are peppered with surprises,.”
“Remain standing if your sales organisation is being increasingly assaulted by a multiplicity of forces and issues resulting in chaos and confusion that surrounds the organisation.”
“Remain standing if the market you sell in a market where regulations, sector initiatives render unintended consequences.”
The contradictory pressures of both growth and control have long created a paradox and require a delicate balancing act by sales leaders .
This paradox is heightened even further by increasing pressures for growth, both in external VUCA conditions, and the internal processes behaviours and capabilities that have their roots in a previous age of stability and competition based on efficiency of 15 years ago.
|VUCA Volatility ,Uncertainty,|
Complexity and Ambiguity
Rote memorisation of sales processes, skills routines and remembering facts and figures are becoming less important. Salespeople can and do research on their own.
"Just in time learning" via mobiles and tablets etc. is on the increase.
When designing training interactions they will need to be are more self standing modules, so that delegates can access any piece/ session at any time and in any sequence.
Many are still persevering with in house conventional tutor led interactions. Trainers should accept that the change is indeed inevitable, experiment with new and undiscovered methods for training and learning, and embrace the changes in technology and use them to the delegates’ advantage.
They will have to in any case because the delegates are driving it.
|Slide from the Impact International|
Facilitation on VUCA session at HRD 2012
Such a mind-set used to be called PMA (Positive Mental Attitude )
Perhaps it's time for the publishers to reissue update books on PMA by Napoleon Hill and W. Clement Stone, Dale Carnegie * on ebooks . Time for motivational speakers like Anthony Robbins to return to top billing for more roadshows whether live or on-line.
* I will be reviewing the updated 'How to Win friends and Influence People' for the Digital Age next month