Have Coca-Cola got it right again ? |
How most of us would like to get it as wrong ( I write
ironically) as Coca-Cola !
For me they are still the Brand Master when half the world has
yet to make its first telephone call , although I guess the current usurper Masters at Apple
may have something to say about that.
I was reminded that even the great Coke occasionally does get
it wrong when I came across a product in the Coffee shop attached to the
Loyola University, Baumhart Campus, in Chicago where I was teaching just a couple of week’s ago. One of the Coke brands that does well in the the states but bombed in the UK.
A marketing launch story of some 10 years ago in the UK.
Dasani
or 6 weeks of Marketing Hell in early 2004
You would not think that Coke selling branded water would cause it problems.
Dasani was launched in the UK on 10 February 2004. After
some unfortunate instances in the launch e.g. Early advertisements referred to
Dasani as "bottled spunk" or featured the tag line "can't live
without spunk".
These slogans were used oblivious to the fact that ‘spunk’ is slang
for semen in the UK.
This was shortly followed by an article in the
trade magazine The Grocer mentioned that
the source of the Dasani brand water was in fact treated tap water from Sidcup,
on the outskirts of London , which followed by a lampooning press who
associated this with a well known successful comedy episode of Only Fools and
horses saw Dell Trotter tried to promote “Peckham Spring Water” for the mains
tap. Unfortunately rather than laughing with the UK public laughed at Coke.
On 18 March 2004, UK
authorities found a concentration of bromate, a suspected human carcinogen, in
the product that could be considered harmful if consumed in large quantities.
Coca-Cola immediately recalled half a million bottles and pulled the
"Dasani" brand from the UK market
That was then – but remember most marketing case studies are written with hindsight ( case study 20/20 vision) It is surprisingly easy to get cultural vocabulary wrong on the international marketing scene, misconstrued press articles can be costly and then if the product has some 'teething' problems...
Corporate Resilience
But Coke are bold and good at picking themselves up, dusting themselves off and starting all over again. ( for fans of the 1936 movie Swing Time)
Well for you fellow Brand managers out there -maybe tracking the ups
and downs of Coke’s newest drink product would make useful learning without the commercial risks they have to take.
Obligatory Blog photo selfie. (No bottle of Coca-Cola Life) was harmed in the making of this selfie |
I mean it's like saying to Ferrari drop the red, to Virgin scrap the red, to Santander give up the red, to Vodafone bin the red.
I mean you don't mess with the Brand's flagship colour! or do you ?
Well things change. sometimes imperceptibly.
Just Google 'Coke logos' and designs and see how over the years there have been many changes.
They’ll be working with the national
physical activity expert ukactive to closely measure the impact of the
programme and ensure it makes a positive difference in each city.
So brand managers ,keep an eye out and learn from THE Brand masters at Coke - even if your have to do so surfing on your new Apple i-phone 6 launched in the UK today!
Just Google 'Coke logos' and designs and see how over the years there have been many changes.
The latest addition to the family – Coca‑Cola Life – is now in UK
shops. It's Coke’s first lower-calorie cola sweetened from natural sources.
Coca‑Cola Life
is made with a blend of sugar and stevia leaf extract, and contains a third
less sugar and a third fewer calories than Coca‑Cola
Coca‑Cola = 42
calories per 100ml
Coca‑Cola Life = 27
calories per 100ml
Coca‑Cola Zero =
Less than 1 calorie per 100ml
Diet Coke = Less than 1 calorie per 100ml
The introduction of Coca‑Cola Life
is part of their commitment to offer a variety of drinks, so there’s something
to suit every “ lifestyle and occasion.”
The Coca‑Cola range
now, it seems, has something for everyone: Coca‑Cola,
lower-calorie Coca‑Cola Life
and two no-calorie options, Coca‑Cola Zero
and Diet Coke.
Following 5
years research In Argentina Coca-Cola Life was launched first in
June 2013, followed by a roll out in Chile in November in the same year.
It is the first version of the soft drink to be produced
with stevia and sugar as sweeteners.
Coca-Cola
Life was launched in the USA, Frontier of Mexico and Sweden, in
September 2014; and is undergoing trials in the UK as of August 2014.
POP in W H Smith store |
So why have Coke launched this new cola?
They know there are
consumers who are looking to reduce their calorie intake without compromising
on taste and there is growing interest in new ingredients, such as stevia leaf
extract, that provide sweetness from natural sources.
The launch of Coca‑Cola Life is also the latest in a series of initiatives to promote well-being and help address
obesity in the UK.
It is just one of the
ways we're providing consumers with soft drinks for every lifestyle and
occasion, so that consumers can make choices to meet their individual needs.
Stevia sweetener has already been introduced into Sprite,
reducing its calories by 30% compared with its previous recipe
Bottles and Cans of Coca-Cola Life in their distinctive green packaging in a Sainsburys Store |
Coke has been steadily reducing the calories of some of
their other popular brands, Lilt, Oasis and Fanta, by 56%, 35% and 30% compared
with their previous recipes
They have been Increasing marketing investment for their
low- and no-calorie colas, Diet Coke and Coca‑Cola Zero
Broadening thier packaging range to include smaller portions
with the addition of a new 250ml can
Investing some £20m
to help inspire 1 million people to get active by 2020 through physical
activity programmes such as Coca‑Cola Zero
ParkLives
This summer they launched Coca‑Cola Zero
ParkLives: a nationwide programme of fun, free, family activities in the
heart of local communities – the parks!
In their first year, they have teamed up with local councils
in three cities: Birmingham, Newcastle and the London Borough of Newham.
This will be expanded
with the programme to work with more UK cities in 2015, with the aim of
inspiring even more people to get active.
“From Tai chi to Rounders, Zumba to Table Tennis, there’s
something for everyone, and the activities on offer have been informed by local
research. The sessions are taken by local session leaders and, what’s more,
they’re completely free to join!”
Coke believe that leading an active lifestyle is one of the
most important things you can do for your health and happiness.
Earlier this year,
Coke made a pledge to get one million people active by 2020, and Coca‑Cola Zero ParkLives is a key part of this commitment.
So brand managers ,keep an eye out and learn from THE Brand masters at Coke - even if your have to do so surfing on your new Apple i-phone 6 launched in the UK today!
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