This week – fruitsofsuccess- has been featuring a Marketing Week.
There will a new post each day on a marketing related topic. To round off this mini series today’s
subject is....
Marketing Management
Marketing
Management can be simply defined as making the Marketing Process happen. There
are five principal stages:
Stage 1: Planning
the different stages of the Marketing Process
The Marketing Process
identifies several different stages. The
Marketing Manager has to plan the timing of all the different steps to meet the
deadlines and time objectives.
Stage 2: Providing
the different resources required
The
Human Resources (e.g. salespeople, advertising agencies, PR, administrative
staff) required have to be selected, trained, directed, coordinated and
controlled.
The
Financial and Material Resources (e.g. literature, stocks, capital equipment,
promotional materials, finance for all aspects of operations) have to be
budgeted for and their supply has to be assured at the right times.
Stage 3: Organising
the internal structure of the business
The structure of the business must be suited to
working in a marketing-oriented or customer-oriented fashion. The traditional structure of a whole business
is by FUNCTION (production, sales, finance, personnel, Rand D etc.). To keep closer contact with clients and
provide a local service, it has been traditional to organise the Sales
Department on a GEOGRAPHICAL basis. To
make the whole business more marketing-oriented, another type of organisation
can be superimposed on the traditional ones by having a person or a team
responsible for cutting across traditional functional and geographical lines to
represent the overall interests of a product (GROUP), a BRAND, a CUSTOMER TYPE
or a MARKET SEGMENT.
Stage 4: Implementing
the marketing plan and coordinating the different activities and techniques
The separate hand-out on the Marketing Process
identifies all the separate activities and techniques which have to be
coordinated. This stage of Marketing
Management also involves all the methods and techniques used in any other area
of management and can really be summarised as making sure that Stages 1-3 work
properly.
Stage 5: Adapting
objectives, plans and strategies to allow for changes in external influences
Internal management has to allow for external
influences such as:
·
Laws
·
Politics
·
Social Attitudes
|
·
Competition (direct and
indirect)
·
Economic Factors
·
International Relations
|
As
these factors are constantly changing, a major challenge for marketing
management is to keep in touch with developments outside the company and to
react to them by adapting Stages 1-4 appropriately.
Related Links on Marketing
Related Links on Marketing
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