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Tuesday 13 March 2012

4 key points to make your Selling emails compelling

Buyers receive dozens of emails each day offering goods and services promising untold advantages.  You  and I are probably responsible for one or two of them dear reader.
Yet many of theses emails don’t get past the spam filter. Of those that do, many are deleted by the buyer before being opened.

Of those that are read, few receive a positive response if any at all.

Quite often a sales email  just warns the Buyer in advance that someone is likely to cal. It actually worsens the salesperson’s position as the target can prepare their gatekeepers to repel all boarders or block any further approach.

On the other hand, researched properly and well written an email can actually WIN you an appointment of not a piece of business.

1.       DOES THE ENTRY IN THE SUBJECT BOX COMPEL THE READER TO OPEN OR DELETE I?

Is the email about them just a mass mail out ?  Have you included a specific reference to a situation or circumstance relevant only to someone who understands them or their market ? Would they care about opening it?

2.       DOES THE CONTENT OF THE EMAIL GRAB THE ATTENTION OR CONTAIN SOME KIND OF HOOK?

Is the content engaging and properly researched? Does the email require thought? Are there any facts , figures, weights, dimensions, percentages or statistics that put into the context of the buyer’s role and/or the needs of their organisation?

Are there any attachments or links  included that enrich  your email in terms of  of the Buyer understanding of potential value? If there is an existing relationships or referral  that can be used to create trust in you, has it been used?


(AIDA -The History bit 1890s? 1904? Or 1921? according to Wikipedia

E St Elmo Lewis in 1890s  came up principals for an effective advertisement.

The general concept of four steps, however, was in an article by Frank Hutchinson Dukesmith in 1904. Dukesmith's four steps were attention, interest, desire, and conviction.

The first instance of the AIDA acronym was in an article by C.P. Russell in 1921 where he wrote:

An easy way to remember this formula is to call in the “law of association,” which is the old reliable among memory aids. It is to be noted that, reading downward, the first letters of these words spell the opera “Aida.”

"..When you start a letter, then, say “Aida”to yourself and you won’t go far wrong, at least as far as the form of your letter is concerned.."

(the principles still apply to electronic mail)

3.       IS THE LANGUAGE AND STYLE OF THE EMAIL BUSINESS LIKE OR ‘ TOO SALESY’?

C -SUITE level decision makers don’t like to be pitched at. Hey are looking for potential business partners and vendors who help them achieve their desired outcomes. Is the email talking about great products and asking for an opportunity to demonstrate or is it suggesting a consultative approach?

4.      ARE YOU AFTER COMMITMENT OR IS THIS MERELY AN INFORMATION EXERCISE?

Is your email suggesting  specific actions and timings? Have you maintained control or are you just waiting and hoping for a response?





Related links

Leveraging emails for better sales  10 ideas


The death of email?


Microsoft Outlook Business News Letter Template


Microsoft Outlook Event Flyer

1 comment:

  1. Hi there! Good article, I'm actually trying to setup e-mails in Microsoft Dynamics AX. Anyway, if you want to know more about main principles in email introductions, I recommend you to visit: email introductions - main principles. I read there a lot of useful informations.

    ReplyDelete