Less field accompaniment coaching is done by managers compared with a few years ago.
So today you have to coach yourself - either from your desk or out in the field.
Since Ofcom tell us today that the UK is a smart phone society where we spend 2 hours per day on the smart phone why not let your smart phone be your field coach.
Before you make that phone call to your client or visit face to face, take a PAUSE prepare for the call and then after each call REFLECT on what happened, what went well , what needs further work, what's the aim of the next call.
Here's a useful acronym "PAUSE and REFLECT "
So before you make that phone call or face to face visit gather your thoughts and PAUSE !
Plan what agreements you want
Ask open questions to establish their needs
Use relevant benefits to match need
Select techniques best suited open and close your call
End with agreement to act
After the call reflect on what happened.
Carry out a quick Review and ask yourself , did you
REFLECT ?
Reach your objective
Establish Real Needs of your client ?
Find the relevant personalised benefits ?
Listen to your client's reaction
Eliminate Objections
Commit your client to action ?
Target your next objective?
Why not bookmark this PAUSE and Reflect post link on your smart phone right now !
Let your smart phone be your sales coach
Good Selling
Relate Links
UK now a smartphone society Ofcom
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