|Double Olympic Gold medalist Mo Farah|
struck up his famous Mo-bot pose with two telephones
joining traders at global bokerage BGC in raising money
in memory of 9/11 victims last week
However many of us have fewer and fewer business meetings with buyers that are done face to face.
The phone is the predominant whether using landline or mobile.
Yet how many of us consider how best to communicate on the phone. Do we even consider what words work best on the phone?
Just consider for a moment how professional braodcasters have different approaches on radio as opposed to TV.
For example the approaches by BBC Sports Live Radio and Channel 4 TV on this summer's Paralympics were quite different. Clare Balding and Ade Adepitan had the advantage of graphics of the Lexi decoder to explain the 20 classifications.
The BBC Radio 5 live broacasters however Shelagh Fogerty, John Inverdale and Russell Fuller had to explain the classifications more descriptively.
So it is with phoning a client. There is no visual so you need different vocabulary and technique.
Day 10 of the series '5-a-day to go' Selling tips
|Medals do hang on trees !|
|Medals on the trees in Leicester Square|
during London 2012 Olympics
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Ask the question " Who else should I be seing?" more often.